Mayday, Mayday: Starting a job with a production incident

A presentation at DevOpsDays Chicago 2020 by Laura Santamaria

Ever walk into a job and straight into a fire? I have! I contend that starting out fighting a fire on production with your new teammates is one of the best ways to learn about your new systems and settle into a team. There’s nothing like drinking from the firehose. Let’s talk about why I think that way, how to do it right, and how to get the most out of your first production incident on the job.

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