Mayday, Mayday: Starting a job with a production incident
A presentation at DevOpsDays Chicago 2020 by Laura Santamaria
MAYDAY MAYDAY Starting a job with a production incident Laura Santamaria Developer Advocate @nimbinatus | #DevOpsDaysChi
@nimbinatus | #DevOpsDaysChi CC0 on Wikimedia from Pixabay
@nimbinatus | #DevOpsDaysChi Table huddle Photo by Marvin Meyer on Unsplash
@nimbinatus | #DevOpsDaysChi Drink from the firehose Photo by Daan Mooij on Unsplash
@nimbinatus | #DevOpsDaysChi Keep calm Photo by Faye Cornish on Unsplash
@nimbinatus | #DevOpsDaysChi Take a seat Photo by Allec Gomes on Unsplash
@nimbinatus | #DevOpsDaysChi Scribe Photo by Suganth on Unsplash
Don’t be perfect Photo by Holger Link on Unsplash @nimbinatus | #DevOpsDaysChi
@nimbinatus | #DevOpsDaysChi Write down everything Photo by Aaron Burden on Unsplash
Prompt for updates Photo by Markus Winkler on Unsplash @nimbinatus | #DevOpsDaysChi
@nimbinatus | #DevOpsDaysChi Describe current state aloud Photo by JOSHUA COLEMAN on Unsplash
@nimbinatus | #DevOpsDaysChi Sit between the most experienced people Photo by AllGo - An App For Plus Size People on Unsplash
@nimbinatus | #DevOpsDaysChi Take personal notes Photo by David Travis on Unsplash
@nimbinatus | #DevOpsDaysChi Only ask crucial questions Photo by Jon Tyson on Unsplash
@nimbinatus | #DevOpsDaysChi Speak up! Photo by Volodymyr Hryshchenko on Unsplash
@nimbinatus | #DevOpsDaysChi Fresh perspectives Photo by Nadine Shaabana on Unsplash
@nimbinatus | #DevOpsDaysChi Offer to monitor Photo by Gery Wibowo on Unsplash
@nimbinatus | #DevOpsDaysChi Participate in the aftermath Photo by Oliver Hale on Unsplash
@nimbinatus | #DevOpsDaysChi And don’t forget…
@nimbinatus | #DevOpsDaysChi Photo by Luca Bravo on Unsplash … sometimes that firehose is useful. (Thanks) https://nimbinatus.com
Ever walk into a job and straight into a fire? I have! I contend that starting out fighting a fire on production with your new teammates is one of the best ways to learn about your new systems and settle into a team. There’s nothing like drinking from the firehose. Let’s talk about why I think that way, how to do it right, and how to get the most out of your first production incident on the job.
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